FAQS
GENERAL QUESTIONS
Why use REAL RES instead of conducting an in-house search?
REAL RES, however, has decades of experience in researching properties statewide for this information. This knowledge accelerates turnaround times on all searches and frees your staff up to focus on your core business, REAL RES also takes responsibility for errors made on a search so you don’t have unnecessary liability.
What parts of Florida does REAL RES research/service?
Is the search guaranteed?
What is a property information report (aka O&E report)?
Please note that a Property Information Report serves as a simplified non-insurance title report designed for informational purposes only. The report does not serve as, or replace, title insurance. The report cannot be used in conjunction with the issuance of a title insurance policy.
What is a REAL RES ez order?
The in-house customer portal software that allows clients to:
- Submit New Orders and/or Update Existing Orders
- Track & View Status of all Orders Submitted by Your Company
- View Report of Completed Searches Daily
- Download Completed Invoice & Summary Reports
Call 877-543-6669 ext. 219 to set up an account, or place a first order and an account will be set up.
What is an open/expired permit and why do they need searched?
In many cases, a contractor must be hired to come out to the property to confirm the proper work associated with the permit was completed to their standards, and only then the permit can be closed out. If the work was not done sufficiently, the steps needed to bring it up to code will need to be performed, resulting in significant costs.
If a permit issue is not resolved it can turn into a code violation with the municipality as well.
What is an open code violation and why do they need searched?
Because code violations are not yet recorded liens, they will not appear on title searches or in public record. If these property issues are not found and corrected, they may be subject to large fines with daily accrual, or the municipality may even have a lien placed on the property. It is imperative a search be done for any outstanding code issues on a property to avoid these situations and to ensure the buyer takes free-and-clear ownership to the property.
What does lienable vs. non-lienable mean in regards to utilities balance information?
A lienable utility balance is one that will remain with the property regardless if there is a transfer of ownership. A property may have a utility account with an outstanding balance on it, possibly opened by a previous owner on the property, which will now become the responsibility of the buyer if it is not resolved and/or paid off prior to closing.
A non-lienable utility balance means the utility company will send the account holder to collections to recoup the monies owed on the account. Not all utility companies in Florida act the same, which is why it’s important to know if a balance is lienable or non-lienable to the property.
What is a city assessment or special assessment?
Many cities/counties have special assessments that are levied against a property. In most cases, those assessments may be paid off in intervals on the annual tax bill (until paid in full) or may have the balance due in full when there is a transfer of ownership. REAL RES determines which assessments need to be paid off at closing and alerts the client to the balance owed.
Does REAL RES provide monthly billing statements?
Yes, monthly statements will be sent every month after financial close detailing any unpaid invoices on the account. Please note all invoices are due at closing or 30 days from invoice date, whichever comes first.
How is the pricing?
Pricing is based upon a standard search fee plus any applicable hard costs
Does REAL RES have a cancelation policy?
We offer a 100 percent cancelation policy with a few notable exceptions:
*Rush Searches where additional fees are paid to obtain the turnaround
- Updated Orders
- Multiple Folio Searches / Bulk orders
- Estoppel Searches
- O&E Reports
- Commercial Orders
*Unless canceled before money has been sent or otherwise agreed upon.
MUNICIPAL LIEN SEARCHES
What is a Municipal Lien Search?
Does REAL RES research both residential and commercial properties?
Do I need to do a search on vacant land?
Will all liens appear on the REAL RES report?
Does REAL RES research judgment liens or governmental liens in Florida?
Does REAL RES conduct lien searches on owners (past/present)?
Can REAL RES help with payoff information on recorded liens that show up on a standard title search?
If the property is not a foreclosure or short sale, do I still need to do a Municipal Lien Search?
Do I need to do a Municipal Lien Search on a Condominium or Condominium Unit?
What is the general turnaround time for Municipal Lien Searches?
HOA ESTOPPEL LETTERS
Can I order an Estoppel Letter without a lien search?
REAL RES, however, has decades of experience in researching properties statewide for this information. This knowledge accelerates turnaround times on all searches and frees your staff up to focus on your core business, REAL RES also takes responsibility for errors made on a search so you don’t have unnecessary liability.